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Rapport & Control

It is a fact that people are most comfortable with those who are most like themselves. Rapport is primarily obtained by creatively establishing common ground or points of commonality with another individual. The best control you can have over another person is a strong rapport. It is a rule, not an exception that people like to maintain rapport and if the rapport is strong they will usually compromise their position to do so.

This course will teach you the subtle yet powerful methods of establishing rapport, eliciting information and the art of getting what you want through key concepts such as how to establish a baseline, the art of mirroring and anchoring, measuring success through leading and control and detecting deception.

  • Become skilled at the subtle techniques of mirroring and anchoring
  • Learn to read the body language cues signaling interest or indifference
  • Learn to decipher deceitful messages through multiple body language channel scanning
  • Build stronger relationships more quickly and learn to relate more effectively to others
  • Discover how to test your level of rapport and know when you are in control!


  • "Your analytical interview techniques and instruction are an important part of our training and truly demonstrate the value of your curriculum. Some of the students remarked that it was the best interview training they have attended." - A.J. Carrol, Asst. Chief Golden Gate Division, California Highway Patrol
  • "Enhanced the field agent's ability to recognize areas we should pursue when assessing the validity of individuals and information." - NCIX
  • "I want to take opportunity to thank you and your staff for the training you recently provided to this Agency's Security Protective Officers and the attendees from law enforcement agencies in the Washington Metropolitan Area. The Institute's interview/ interrogation methodologies, combines with academic research presented by Dr. Mark Frank, and incorporated practical exercises were universally well received by the class participants."- James Kirkman, Chief Protective Programs Group, CIA

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Courses Available

  • Analytic Interviewing
  • Rapport & Control
  • The Cognitive Interview
  • Forensic Questioning
  • PEACE Model
  • Language and Listening
  • Personality Disorders & Interviewing

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